Privacy Policy

Donor Privacy Policy
  

This section of our Privacy Policy relates specifically to donors. Read our website privacy policy here.
  

Heroes Healing Heroes Outdoors (H3O) Donor Privacy Policy
  

This privacy policy applies to collection of information, including information collected on our website.  By submitting your information to us or any of our staff, you consent to the terms and conditions of the policy and to our processing personal information for the purposes stated below. 
  

Personal Information
  

“Personal Information” is information that identifies you personally, such as your name, address, telephone number, and email address. We collect and store the personally identifiable information that you have provided us.  Here are  some examples of ways in which we may collect your information.
  

When you request information via one of the email addresses identified on our website or otherwise contact us in person, by phone or email, with a question.  We may then collect your name, address and email in order to respond to that inquiry.   We may collect your name, email address and other contact information if you register for an event. 

   
We may collect your name, email address, telephone number and payment  information when you make a contribution, either on our website, over the phone or by in person or mailing in a check.
  

The above list  provides a sample of personal information that may be collected by the  H3O of Sierra Vista, Arizona.  From  time to time, we may collect personal information from you in ways not  described above. 
  

Use and Disclosure of Personal Information
  

• We  will not sell, trade, or share your personal information, collected on  the website or through any other business activities with anyone else.
• We will not send you mailings on behalf of other organizations.
• We will only share your personal information if you give us specific permission to do so.
• We  will collect payment information, billing address and other information  necessary to process a donation or event registration. 
• We will use  your information to comply with the law or in the good faith belief that  such action is necessary to conform to the requirements of law or  comply with legal process served on us, protect and defend our rights or  act in urgent circumstances to protect the personal safety of others.  
• We  will use the personal information to protect against potential fraud.   We may verify with third parties the information collected in the course  of processing a gift, event registration or other donation.  If you use  a credit or debit card on the website, we may use card authorization  and fraud screening services to verify that your card information and  address matches the information that you supplied to us and that the  card being used has not been reported lost or stolen.

You have the  right to review information that we have collected about you.  To review  that information please contact us in writing at
 

Heroes Healing Heroes Outdoors 1838 Paseo San Luis, Sierra Vista, Arizona 85635. 
 

Except  as described in this Privacy Policy or at the time we request the  information, we do not otherwise disclose your personal information to  any third parties.  Further, H3O will not sell or trade your personally identifiable  information to any third parties.
 

Changes to the Privacy Policy
 

We  reserve the right to change this Privacy Policy from time to time.   When we do, we will note the last update at the bottom of this Privacy  Policy.  For changes to this policy that may be materially less  restrictive on our use or disclosure of your personally identifiable  information, we will obtain your consent before implementing the change  by sending a notice to your primary email address and home address  specified in our records and by placing a prominent notice on our  website.
 

DONATION RETURN POLICY

Donation Policies
    

Your generous contribution to H3O supports year-round programs and initiatives. As good stewards of your donations, we follow clear guidelines in processing your gifts. 
 

Gift Policy Standards
 

All  donations to H3O supports the Foundation's mission of  providing disabled and disadvantaged American Heroes (e.g. Veterans, Law  Enforcement, Fire Fighters and Paramedic/EMT professionals) with the  opportunity to experience the healing effects of fresh air and peaceful  outdoor activities through fully assisted hunting expeditions accessible  to heroes with many different disabilities. 
 

H3O  manages a number of fundraising initiatives with local Programs to make  every donated dollar go further to support our Heroes.  We will  carefully consider the needs of the foundation and will use your gift  where we determine it is most needed.  When processing each gift, we  will follow documented H3O business rules and agreements, the  Donor’s Bill of Rights, and Generally Accepted Accounting Principles  standards.
 

H3O will not accept any restrictions on use of donations less than $10,000; however, if you specifically request at the time of donation that funds be distributed to an accredited Program  (if established) we will honor such request so long as distribution  does not conflict with other foundation policies.  If H3O cannot honor a  donor’s designation request for a gift of $10,000 or more, the gift  will be forwarded to the appropriate local Program or returned to the  donor.  Third parties to a donation may not change the original  designation of a gift. H3O may refuse any gift that does not  sufficiently benefit the foundation, is in conflict with the foundations  mission, puts the reputation of our Heroes or the Foundation at risk or is prohibited by law. 
 

For donations made using the website's  donate now button, refunds are available for 15 days after a donation is  processed.  For donations made using any other method, learn whether  refunds are available by getting in touch with the H3O by  calling 520-227-4350.
 

Thank you for supporting our Heroes and the foundation's efforts to  aid the healing efforts of our those Heroes.   
 

Donation Refund Policy
 

For  donations made using the website's donate now button, if you have made  an error in making your donation or change your mind about contributing  to H3O, we will honor your request for a refund if filed within 15 days of your donation.
 

To request a refund, call +1  (520) 227-4350  Refunds are returned using the original method of  payment. If you made your donation by credit card, your refund will be  credited to that same credit card.  
 

If you did not make your  donation using the website's donate now button, please get in touch with  the the foundation at (520) 227-4350 through which the donation was  made to learn about applicable refund policies.